Returns & Exchanges

We want you to be happy with your purchases.

Therefore, we accept returns for items that are non-sale, non-damaged, and unused for full refund to your credit card, excluding any shipping charges.

For  Returns & Exchanges please contact us at  : info@magnessisters.com

Subject : Returns & Exchanges or call us at 212.938.0078

All returns must be postmarked within 14 days of your purchase.

Returns postmarked after this time will not be honored.

All sale items are final sale.

Magnes Sisters  is not responsible for damages that occur during the care of an item such as polishing or cleaning.

Because we are not responsible for damages or losses incurred during the return shipping process, we recommend insuring all returns.

All returns should be sent to the following address:

magnes sisters / RA

251 West 39th St. 8th Floor
New York, NY 10018